FAQ

Frequently Asked Questions: What you would like to know

FAQ

Where do the LUQEL minerals come from? Does reverse osmosis work with chemicals? How much water can I get in my tea kitchen at peak times? How are the empty mineral jars disposed of? Does the LUQEL water dispenser also serve me a tea water with only 50 degrees warm water?
Many questions and we have an answer for each one.

Water Station

Taste

Filtration

Water Station

Who created the water recipes?

A team of dedicated  water sommeliers, ensuring they are adapted to offer great tasting water to our customers.

What is unique about LUQEL's Water Station?

Offering a pure mineralised beverage, personalised to you taste from a range of recipes. Your beverage is served at your preferred temperature between 8 and 95 degrees C and as a still or carbonized drink. selected from the intuitive digital display. 

What is LUQEL HYDRONAR filtration?

LUQEL’s three stage filtration produces pure water or H2O

Is LUQEL water safe to drink?

Yes, we ensure the highest level of hygiene standards in the LUQEL water station. There is an automated thermal cleaning process to ensure no bacteria build up can take place during regular use, and a Tab cleaning process with active oxygen which can be used when the machine has remained inactive for 14 days or more

Taste

What recipes are available?

The range of recipes offered by our Water Station includes water recipes that meet the needs of tea, coffee and espresso lovers with perfect temperature control, carbonation and individual mineralisation.

What does "Water as individual as your are" mean?

A fingerprint makes it possible to identify a person millions. Each LUQEL water has a unique signature, making it as individual as a fingerprint. This individuality comes from seven minerals.

Filtration

What is LUQEL HYDRONAR filtration?

LUQEL’s three stage filtration produces pure water or H2O

What does LUQEL HYDRONAR filtration system remove?

It removes unpleasant odours and flavours, chlorine, harmful substances such as rust particles, nitrate, hormones, heavy metals, nanoplastics and microplastics. Even the smallest pollutants such as drug residues are removed.

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